DATA DELETION POLICY
At Sara777, we respect user privacy and provide users with options to request the deletion of their account and associated personal information. This Data Deletion Policy explains how users can submit a data deletion request for information associated with their Sara777 account, website access, or mobile application. Certain information may need to be retained for legal, regulatory, security, or legitimate business purposes as described below.
1. How to Request Account & Data Deletion
Users who wish to delete their Sara777 account and associated personal information can submit a deletion request through the available account or support channels, including:
- Using the Delete Account option within the Sara777 app, where this feature is available.
- Submitting a request through the Sara777 Help or Support section.
- Following any additional verification instructions provided by the support team.
Deletion requests may be reviewed and verified before processing to help prevent unauthorized requests and protect account information.
2. Data That May Be Deleted
Once a valid account deletion request has been verified and processed, personal information that is no longer required may be removed from active systems. This may include:
- Personal details such as name and registered contact information.
- Account profile and registration information.
- Login and account activity information, where eligible for deletion.
- User-submitted information or documents, where applicable.
- Other personal information associated with the account that is not required to be retained.
Deletion is subject to applicable legal, regulatory, security, and operational requirements.
3. Data That May Be Retained
Some information may need to be retained for a specific period even after an account deletion request. This may include information required for:
- Legal, tax, accounting, or financial record-keeping requirements.
- Fraud prevention, security monitoring, and investigation of misuse.
- Compliance with applicable laws, regulations, or lawful requests.
- Resolving disputes, enforcing applicable terms, or protecting legal rights.
Where information is retained, it will be handled in accordance with applicable privacy and data protection requirements and will not be retained longer than reasonably necessary for the relevant purpose.
4. Identity and Account Verification
To protect users from unauthorized account deletion requests, Sara777 may require reasonable verification before processing a request. Verification may include:
- Confirmation of the registered mobile number or contact information.
- Confirmation of relevant account details.
- Other reasonable information necessary to confirm account ownership.
Verification information is used for the purpose of validating the deletion request and protecting account security.
5. Data Deletion Processing Time
Verified deletion requests are processed within a reasonable period based on the nature of the request and the information involved. Where additional time is required because of legal, regulatory, security, or technical requirements, the request may take longer to complete.
Users may contact the Sara777 support team for an update regarding the status of a submitted deletion request.
6. Effects of Account and Data Deletion
Once an account deletion request has been completed, the following may apply:
- Access to the deleted account may be permanently disabled.
- Eligible personal and account information will be removed from active systems.
- Account-related features and services may no longer be available.
- Information that has been deleted may not be recoverable.
- Information retained to meet legal, security, or regulatory requirements may remain stored for the applicable retention period.
Users should make sure they no longer require access to their account or associated information before submitting a deletion request.
7. Data Deletion and Third-Party Services
Where Sara777 uses third-party service providers for hosting, analytics, payment processing, security, or other operational purposes, certain information may be processed by those providers. Deletion requests will be handled in accordance with applicable requirements and the relevant provider's data retention obligations.
8. Contact & Support
If you need assistance with account deletion, have questions about the data deletion process, or want to check the status of a submitted request, you can contact the Sara777 support team through the available Help or Support section on the platform.
Sara777 aims to handle account and data deletion requests responsibly while maintaining appropriate privacy, security, and legal compliance requirements.